
More service for you!
Do you know the situation that you have requirements for smaller changes in the system, software or some settings, or even just need a short coaching to be able to continue working quickly and efficiently?
Terna offers its customers an efficient and cost-effective solution for such situations. No more tedious ways of voting dates, concept creation, release processes, etc ...
The specific responsible terna ServiceCenter team processes requests quickly and uses them to benefit efficiently. I.e. The ServiceCenter team offers the ideal solution for customer inquiries.
The Low processing times for program adjustments and requests due to the optimized structure is self-evident.
Through the online administration platform ServiceCenter customers not only have control and access over the inquiries, delivery dates, times, processing times, updates, etc., at all times but also can realize quotations directly for implementation.
For larger orders, an automated integration of the project manager takes place which can edit them directly.
At any time you have the possibility to inspect statistics on response, processing and reaction times of the ServiceCenter.